Becoming an ECCO Client
All neighbors who would like to receive East Cooper Community Outreach (ECCO) services must become an up-to-date and active client of ECCO. What does that mean? We make it simple. If you have never been to ECCO, you must go through a client assessment to determine if you are eligible to receive our services. ll ECCO services are available to those who live and work East of the Cooper River in the 10 zip codes noted below who are qualified by their income level. *Income qualifications are based on 250% of the Federal Poverty Guidelines. There are several programs including medical services, prescription assistance, dental services, and the Asset Development Program that are available to Tri-county (Charleston, Berkeley, and Dorchester) residents.
*Although ECCO is a non-governmental resource, ECCO uses the U.S. federal poverty guidelines as a measure of income to determine who is eligible for ECCO programs and services. The chart below is used by Client Navigators to determine client eligibility. Households who make more than the maximum income per month/year will not be eligible for ECCO services.
Areas we serve:
If the zip code where you live or work falls in ECCO’s service area, the next step is scheduling your assessment. Below you’ll find the contact information and next steps in this process. If you have been an ECCO client in the past and are unsure if you are up-to-date please reach out to one of our Client Navigators below.
Completing an ECCO Assessment
Completing an ECCO client assessment is simple. This process can be completed over the phone, or you can schedule an in-person appointment at ECCO. Contact one of our client navigators to schedule your appointment:
ECCO Front Office
What documents are required?
Current photo ID for all household members over 18 years old.
Proof of residence
- If bills are not in your name you will have to get the owner, landlord, roommate, or parent to write a letter stating where you live
- Most current electric bill, water bill, mortgage statement, rental agreement, or letter from landlord
Proof of children under 18 living in the house
- Birth certificate, tax forms
- An official document showing the children’s name(s) and address
Proof of income for all household members over the age of 18 years old
- If employed: pay stubs for the last 30 days
- If self-employed: 2020 taxes or ledgers
- If receiving disability or social security: 2021 Government Statement of Benefits
- If pending disability: proof of application for disability or doctor’s statement indicating disability
If a student: Proof of educational status for full-time students who are over 18 and not working
- If receiving unemployment insurance – 2021 Benefit Verification letter or paystub
- If the applicant is unemployed but is not receiving unemployment insurance, they must present: SNAP/TANF/WIC/Medicaid/HUD/FI/Housing Authority award letters
If performing an undocumented job, a letter from your employer stating how much they are paying.
If none of the forms of income apply to you, please make your client navigator aware.